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Welcome to the new Sharpen support portal. Your previous requests and their full history have been carried over. Learn how to sign in
  1. SharpenCX
  2. Sharpen
  3. Routing and Logic

Routing and Logic

  • Configure a Set Variable Panel for ANI and CNAM Lookups
  • Logic+ Audio Validator
  • Logic+ Audio Conversion Tool
  • CSAT (Voice)
  • AI Agent Panel
  • Time Delay Panel
  • Response Panel
  • Executing Logic+ Through an API Request
  • Duplicating Logic+ Flow(s)
  • Agent Assist Panel
  • Duplicating a Logic+ Flow
  • Configuring Integrations for Logic+
  • Passing Logic+ Variables to CX
  • Port X Panel
  • Set Variable Panel
  • Building Logic+
  • Logic+ Sidekicks
  • Integration Panel
  • SharpenDB DELETE Panel
  • SharpenDB INSERT Panel
  • SharpenDB UPDATE Panel
  • SharpenDB SELECT Panel
  • Convert to Voice Panel
  • Condition Panel
  • Text-to-Speech Voices in Logic+
  • Time Control Panel
  • Logic Subroutine Panel
  • Available Predefined Variables
  • Logic+ Sound Files
  • Transfer To Queue Panel
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We're available by phone Monday - Friday 7 AM - 6 PM Eastern Time.

Sharpen: 855-249-3357 option 2
Webtext: 855-247-3232 option 2
Plum Voice: 800-995-7586 option 2

In the case of an emergency system down event, our team is available 24x7.

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