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SharpenCX Help Center home page
  • Knowledge base
  • Sharpen Webtext Plum Voice
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  • Sign in
  • Knowledge base
  • Submit a request
  • Sharpen status
  • Webtext status
  • Plum Voice status
Welcome to the new Sharpen support portal. Your previous requests and their full history have been carried over. Learn how to sign in
  1. SharpenCX
  2. Sharpen
  3. Messaging

Messaging

  • Sharpen Q (Email)
  • 10DLC Messaging and Registration
  • Utilizing the API to Download Email Attachments
  • Using Email Signatures in the Sharpen Q
  • Sharpen Chat
  • Handling Social Media Interactions in Sharpen Q
  • Handling Inbound Web Chat in Sharpen Q
  • Handling Inbound Email in Sharpen Q
  • Handling Inbound SMS/MMS Interactions in Sharpen Q
  • Sharpen Q (SMS)

We're available by phone Monday - Friday 7 AM - 6 PM Eastern Time.

Sharpen: 855-249-3357 option 2
Webtext: 855-247-3232 option 2
Plum Voice: 800-995-7586 option 2

In the case of an emergency system down event, our team is available 24x7.

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