Anthony Wong
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Articles
Recent activity by Anthony Wong-
Managing Groups in OctopusCX Office
Start by navigating to Groups by: Selecting Office from the application switcherNavigate to Groups on the navigation panel to the leftYou should see a page similar to the one below:To create a grou...
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Managing Admin Templates in OcotpusCX Agent
Start by navigating to Admin > Templates by: Selecting Agent from the application switcherNavigate to Admin on the navigation panel to the leftSelect the Templates tab at the top of the pageYou sho...
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Managing Admin Message History in OctopusCX Agent
Start by navigating to Admin > Message History by: Selecting Agent from the application switcherNavigate to Admin on the navigation panel to the leftSelect the Message History tab at the top of the...
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Managing Admin Chat History in OctopusCX Agent
Start by navigating to Admin > Chat History by: Selecting Agent from the application switcherNavigate to Admin on the navigation panel to the leftSelect the Chat History tab at the top of the pageY...
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Managing Admin Settings in OctopusCX Agent
Start by navigating to Admin > Settings by: Selecting Agent from the application switcherNavigate to Admin on the navigation panel to the leftSelect the Settings tab at the top of the pageYou shoul...
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Managing Source Numbers
From OctopusCX Dashboard, you want to start by navigating to Source Numbers by: Selecting Quick Campaign from the application switcherNavigate to Source Numbers on the navigation panel to the leftO...
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Creating & Managing Message Templates
From OctopusCX Dashboard, you want to start by navigating to Message Templates by: Selecting Quick Campaign from the application switcherNavigate to Message Templates on the navigation panel to the...
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Scheduled Campaigns
From OctopusCX Dashboard, you want to start by navigating to Scheduled Campaigns by: Selecting Quick Campaign from the application switcherNavigate to Scheduled Campaigns on the navigation panel to...
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Managing Image Templates in OctopusCX Office
Start by navigating to Admin > Images by: Selecting Office from the application switcherNavigate to Admin on the navigation panel to the leftSelect the Images tab at the top of the pageYou should s...
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Password Resets
In order to reset a password, the customer must have access to the email address used as the login. Some logins are in email format but are not actual email addresses. If you do not have access to ...