Skip to main content
SharpenCX Help Center home page
  • Knowledge base
  • Sharpen Webtext Plum Voice
  • Submit a request
  • Sign in
  • Sign in
  • Knowledge base
  • Submit a request
  • Sharpen status
  • Webtext status
  • Plum Voice status
Welcome to the new Sharpen support portal. Your previous requests and their full history have been carried over. Learn how to sign in
  1. SharpenCX
  2. Sharpen
  3. Platform

Platform

  • Explicitly allow audio alerts in Google Chrome
  • International Approved IPs
  • Creating Custom Contacts
  • Inbound Routes
  • Admin Configuration
  • Updating Your Outbound Caller ID Name (CNAM)
  • Troubleshooting Connect
  • Sharpen Administrator's Guide
  • Sharpen Release Notes
  • Error 20 - Understanding and Resolving
  • Clearing Your Cache
  • Sharpen APIs
  • Workstation Requirements
  • Making and Receiving Calls in Sharpen Connect
  • Sharpen Hot Desk
  • Single Sign-On in Sharpen
  • Subscribe to Sharpen Status Updates
  • Recommended Meraki Configuration
  • Chrome Browser Logs
  • Chrome Net-export Logs
  • Platform Requirements
  • Sharpen Knowledge Base
  • « First
  • ‹ Previous

We're available by phone Monday - Friday 7 AM - 6 PM Eastern Time.

Sharpen: 855-249-3357 option 2
Webtext: 855-247-3232 option 2
Plum Voice: 800-995-7586 option 2

In the case of an emergency system down event, our team is available 24x7.

Sharpen
Powered by Zendesk