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SharpenCX Help Center home page
  • Knowledge base
  • Sharpen Webtext Plum Voice
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  • Sign in
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  • Submit a request
  • Sharpen status
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Welcome to the new Sharpen support portal. Your previous requests and their full history have been carried over. Learn how to sign in
  1. SharpenCX
  2. Webtext
  3. Dashboard

Dashboard

  • Enterprise Dashboard
  • Programmatic API Access to eDash Data
  • Creating and Activating a New User Account in OctopusCX Dashboard
  • Messaging Service Update FAQ
  • Using Keywords in OctopusCX Dashboard
  • Checking Messaging Outbox using Dashboard
  • Composing a message in OctopusCX Dashboard
  • Manage Operating Hours in OctopusCX
  • Manage Holidays in OctopusCX Dashboard
  • Managing Users in OctopusCX Dashboard
  • Using Message Templates in OctopusCX Dashboard
  • Number Routing in OctopusCX Dashboard
  • Modifying User Role in OctopusCX Dashboard
  • Webtext Support Knowledgebase

We're available by phone Monday - Friday 7 AM - 6 PM Eastern Time.

Sharpen: 855-249-3357 option 2
Webtext: 855-247-3232 option 2
Plum Voice: 800-995-7586 option 2

In the case of an emergency system down event, our team is available 24x7.

Sharpen
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