Overview
Whether you are setting up Sharpen for the first time or troubleshooting an existing issue, confirming that your network and workstations meet Sharpen's requirements is an important first step. This page links to the three core reference articles covering network infrastructure, workstation configuration, and known configurations that may cause interruptions.
Network Requirements
Reference for IT and network administrators covering Sharpen's infrastructure, supported codecs, required ports and protocols, and network performance expectations.
View the full Network Requirements article →
Workstation Requirements
Reference for agents and administrators covering hardware and software requirements, required ports and domains, microphone permissions, and common workstation-level interruptions.
View the full Workstation Requirements article →
Configurations with Common Interruptions
Reference for configurations that are unsupported or known to cause issues, along with common interruption patterns to be aware of when designing or troubleshooting your environment.
View the full Configurations with Common Interruptions article →