<callCenter>
   <section sortOrder="0" name="reqGeneralInfo" label="SharpenCTI">
    <item sortOrder="0" name="reqInternalName" label="InternalName">SharpenCTILightning</item>
    <item sortOrder="1" name="reqDisplayName" label="Display Name">Sharpen</item>
    <item sortOrder="2" name="reqAdapterUrl" label="CTI Adapter URL">https://app.iz1.sharpen.cx/fathomQ/dashboard/salesforce.php?salesforce&amp;hide=1</item>
    <item sortOrder="3" name="reqUseApi" label="Use CTI API">true</item>
    <item sortOrder="4" name="reqSoftphoneHeight" label="Softphone Height">400</item>
    <item sortOrder="5" name="reqSoftphoneWidth" label="Softphone Width">1000</item>
    <item sortOrder="6" name="reqSalesforceCompatibilityMode" label="Salesforce Compatibility Mode">Classic_and_Lightning</item>
   </section>
   <section sortOrder="1" name="reqDialingOptions" label="Dialing Options">
    <item sortOrder="0" name="reqOutsidePrefix" label="Outside Prefix"></item>
    <item sortOrder="1" name="reqLongDistPrefix" label="Long Distance Prefix"></item>
    <item sortOrder="2" name="reqInternationalPrefix" label="International Prefix"></item>
   </section>
</callCenter>