Support Center


  • Voicemail FAQ

    How do I access the Voicemail Menu? Dial *97 to access the Voicemail menu from your phone. You may also have a...

    Apr 19, 2017 10:50AM EDT
  • Call Recording

    How do I enable call recording? Call recording can be enabled in two locations: Inbound Routes (inbound call r...

    Apr 19, 2017 10:51AM EDT
  • Call Records

    What are Call Records? Call Records allow you to review the calls that have been made & received on your a...

    Apr 19, 2017 10:52AM EDT
  • How To: Change Outbound Caller ID

    The outbound Caller ID is set per extension. You can manage this from the Sharpen portal. 1. Enter your Shar...

    Apr 19, 2017 10:52AM EDT
  • What Does Sharpen Support Do?

    What Sharpen Support Is: We are a team of technicians fully built and structured for supporting services ...

    Apr 19, 2017 10:53AM EDT

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