Support Center

How to reset a lost or forgotten Password

Last Updated: Apr 19, 2017 10:16AM EDT

Help! I don’t remember my password. What do I do?


Method 1: Forgot Password? link at the login page

  1. Navigate to and click the login button at the top right corner of the page.

  2. Click the forgot password? link under the login fields.

  3. Type in your login email. This will send a temporary password to your login email address

  4. Login using the temporary password and create a new password by navigating to ‘Settings




Method 2: Have your Administrator reset your password

  1. Login to as an Admin

  2. Navigate to Settings > Manage Users > User Name

  3. Find the Password section and change the User’s password

  4. Click ‘Save’



Method 3: Contact Sharpen Support


  2. 855-249-3357 opt. 2

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