Support Center

What is the conversion process like?

Last Updated: May 31, 2016 08:38PM EDT
Upon purchasing the phones or signing up for our service you will be walked through an easy setup process, Enroll. With this tool you will answer all the questions needed to get started with our service. Upon completing the Enrollment process, your numbers will be submitted to port (if you have any you would like to bring over) and your phone service will be setup with Sharpen service. Before reaching this point it is mandatory to have tested your bandwidth by using a speed and ping test to ensure you have the appropriate amount to use your VoIP phones. (To test your bandwidth, visit speedtest.net and pingtest.net.)

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