Support Center

Version 6.2

Last Updated: May 31, 2016 08:40PM EDT
We're excited to announce that version 6.2 of Sharpen has been released! The updated version includes:
  • New hardware
    • Latest battle-tested Intel processors 
    • Second generation routers and switches
  • Renewed commitment to superb audio quality
    • IVRs back to excellent quality
    • Voicemail has been corrected
  • Impeccable failover times
    • Inbound calling: not noticeable
    • Outbound calling: not noticeable
    • Voice server: Failover to new server in 96 seconds

All accounts have been automatically upgraded to version 6.2. If you have any questions, or aren't seeing a change in the quality of your service, please contact the Sharpen Support team at 855-249-3357 or

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