Support Center

Bria for Windows

Last Updated: Nov 02, 2016 04:57AM EDT
Bria 4 for Windows Download


In order to use the Bria 4 Windows soft phone you must first purchase a software license from Sharpen.  Please reach out to support@sharpencx.com more information.

Once you have placed your order and received your keys, please download the software and install the application on each of your computers that you have purchased license(s) for.

To download the software please click on the link below:
 
Bria 4 for Microsoft Windows


Bria 3 for Windows Download


In order to use the Bria 3 Windows soft phone you must first purchase a software license from Sharpen.  Please reach out to support@sharpencx.com more information.

Once you have placed your order and received your keys, please download the software and install the application on each of your computers that you have purchased license(s) for.

To download the software please click on the link below:

http://provision.fathomvoice.com/softphones/bria/windows/Bria_Win32_3.5.5._71238.exe 



Setting up Bria for Windows



Before starting Bria please make sure to connect your headset.
 
When Windows asks if you should allow Bria to access the network, click 'Allow'.
 
Where you see ‘xxx’ use the extension number
 
1. Upon opening Bria for the first time, select No Login Required and click Continue.



2. When prompted, enter your license key and press OK.


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2. Open the “Softphone > Account Settings” Menu


 
3. Under the Account tab use the following settings, which can be found in the  
 “Configuration > Extensions” menu on app.sharpencx.com



A. Account name
B. User ID - Username on Extensions page
C. Domain - Server Address on Extensions page
**(note: If address has a .01.b.sipvbx.com remove the .01.b)**
Example: us1.vbx76.02.c.sipvbx.com use the following us1.vbx76.sipvbx.com
D. Password - Password on Extensions page
E. Display name - Desired name to be displayed to other Bria users
F. Authorization name - Username on Extensions page
 
 Under the Voicemail tab, use the following settings



 A. Number to dial for checking voicemail - use “*97”
 B. Number for sending calls to voicemail - use * followed by extension number i.e. *XXX
 
 Under the Advanced tab, use the following settings



 A. Register every - Set to 240
4. After entering the recommended settings, click “OK”
 
5. Go to the “Softphone > Preferences” menu, then select Devices on the left hand side.




6. Select the Audio / Video Output & Input devices you would like to use.
 
7. Close the Preferences menu by clicking OK
 
8. Add contacts by clicking on the silhouette with the “+”



 Use the following settings
 A. Display Name
 B. First Name
 C. Last Name
 D. For other Bria users make sure “Softphone” is selected in the drop box and enter   the SIP account, after entering the account press the “+” to the right hand side.  
 For all other content types select 'Home', 'Work', 'Mobile' etc. 



9. Press “OK”
 



Importing Contacts using a CSV upload file


Please use the attached CSV format when uploading new contacts for Bria 3. Please note that you must use UTF8 encoding when using a spreadsheet to edit the data. Excel uses unicode as default, which may cause an issue when importing foreign accented characters.
While having bria selected you will navigate to the top toolbar and select contacts. Then select "Import Contacts" to upload the CSV.
When uploading Sharpen extensions to your bria as new Contacts; you will only need to fill out the following columns. The attached CSV shows what specific information should be entered for each row with examples in row
The information can be retrieved from your Sharpen account. All other columns should be left blank.


Categories - will be the users specified Department

Default_address - will be "sip:****@us1.vbx**.sipvbx.com" the first asterisk will be your extension number the second will be the specified server for your account. Information found by navigating to app.sharpencx.com>admin>Extensions>Select Extension

Default_address_comm - will equal= "im"

Default_address_type - will equal= "sip"

Display-name - example: users full name

Given_name - example: users first name only

is_favorite - will equal "False"

Pres_subscription - will equal= "True"

Sip_address - Can be found by navigating to app.sharpencx.com>admin>Extensions>Select Extension

Surname - example: users last name only
 
CSV TEMPLATE

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