Support Center

Setting Up Voicemail

Last Updated: Apr 19, 2017 10:18AM EDT
What should I do when setting up voicemail for the first time?

How to record your unavailable message
  1. Dial *97 to access your voicemail
  2. Press ‘0’ to access mailbox options
  3. Press ‘1’ to record unavailable message
  4. Record your message and press #
  5. If you wish to check the recording: Press ‘2’ to playback the recording. Press ‘3’ to re-record the message
  6. Once you are satisfied press ‘1’ to accept and apply the recording


How to change your voicemail password
  1. Dial *97 to access your voicemail
  2. Enter your 4-digit password. If you are unsure of your password try 0-0-0-0. This is the default for voicemail
  3. Press ‘0’ to access mailbox options
  4. Press ‘5’ to change your password
  5. Enter in the new password followed by the # Key


Other mailbox options
  1. Dial *97 to access your voicemail
  2. Press ‘0’ for mailbox options
  3. Press ‘2’ to record your busy message
  4. Press ‘3’ to record your name
  5. Press ‘4’ to manage your temporary greeting


How to reset voicemail password
If you have forgotten your voicemail password you can reset it under the End User Settings page. Otherwise, an Administrator will need to have an Admin reset the password from your extension at app.sharpencx.com

For more information and assistance contact: Support@sharpencx.com 

Contact Us

53287620774b22021cc5dca627c0df84@fathomvoice.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete